· 7 min read
Shift Close Discipline: Cash, Card, and Tip Reconciliation
The last hour of service sets the tone for tomorrow’s numbers. A simple close checklist—aligned to what your POS already reports—stops small drifts from becoming trust issues.
Start from the POS report, not the drawer
Run the expected cash, card, and tip totals from the system first. Count physical cash second. Investigate any gap before signing off—waiting until morning hides who was on the floor.
Tips and payouts
Document tip pool rules and stick to them. When payouts do not match policy, fix the policy or the process—not both quietly.
Handoff notes
One line on voids, refunds, or large comps saves the next manager from replaying the whole shift.