Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- • Personal information (name, email address, phone number)
- • Business information (restaurant name, address, business registration details)
- • Payment information (processed securely through third-party payment processors)
- • Usage data (how you interact with our services)
- • Device information (IP address, browser type, operating system)
2. How We Use Your Information
We use the information we collect to:
- • Provide, maintain, and improve our services
- • Process transactions and send related information
- • Send technical notices, updates, and support messages
- • Respond to your comments and questions
- • Monitor and analyze usage and trends
- • Personalize your experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- • With service providers who assist us in operating our services
- • When required by law or to protect our rights
- • In connection with a business transfer or acquisition
- • With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- • Encryption of data in transit and at rest
- • Regular security assessments and updates
- • Access controls and authentication
- • Secure data centers and infrastructure
5. Your Rights
You have the right to:
- • Access and update your personal information
- • Request deletion of your personal information
- • Opt out of certain communications
- • Data portability
- • Withdraw consent where applicable
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@dukaantech.com
Address: Dukaantech Technologies Pvt Ltd
Level 5, Tower A, Cyber City
Mumbai, Maharashtra 400001
India
Questions About Privacy?
We're committed to protecting your privacy. Contact us if you have any questions about our privacy practices.